Effective Tuesday 8^th October:

If you have D3 and D5 cameras, please continue to use the form below.

If you have ANY OTHER camera models (Calla, KS2, KS4, D5T, D6, D7, K6 and K7), please use our new Customer Portal available via http://support.revealmedia.com/portal.

Please note: You should have received your login details for the new portal on Monday 7^th October from [email protected]. If you did not, please contact us via [email protected] or +44 (0)203 890 2000 and we will provide you with a login.

Software Fault Report Form

Please answer the question below so we can start to process your fault.

Contact Name

Company

Phone

Your Reference No

Software Additional Information

Reported Model

DEMS Version

Dems Type

Please select your version of DEMS you are using.

Software Fault

Software Priority

Select an option from P1, P2, P3, or P4. Key Indicated below.

P1 - Faults which prevent operation / use of or access to the software for entire account

P2 - Fault significantly impact upon the efficiencies / benefits which can be gained from the use of the software for entire account

P3 - Does not impact day to day business but software is not performing to its full intended functionality

P4 - Enhancement request or queries

Call us now on:

+888 269-9924

Email our team at:

[email protected]