For support enquires:

Call us now on 888 269-9924 or email


If you are from the UK, please complete this form instead

Fault Report Form

Please answer the question below so we can start to process your repair.

Could this device contain important video you are unable to remove?

*By selecting yes, your device will need to be managed with additional security precautions which will cause a delay in repair.

To report a device fault for return to our depot, please ensure you complete all the fields below.

Please Note:
We are unable to receive products that have been contaminated with blood, body fluids or matter. All devices will be returned with the latest firmware installed and any data will be permanently deleted from the device.

Please submit one Fault Report Form Per Camera

Step 1 - Your Details

Please complete one form per device

Return Address: *

Step 2 - Product Details

Device purchase date or warranty extension date:

Step 3 - Payment Terms

We will call you to discuss the options available for the repair of your device

A member of the Reveal Service team will contact you to discuss logistics and repair options.

Please submit one Fault Report Form per Camera