In a significant push to enhance safety at its retail locations, bp has expanded the deployment of Reveal’s Calla body cameras to better protect both staff and customers amidst increasing concerns over retail crime. This initiative follows a successful pilot in 2023, which demonstrated a noticeable reduction in verbal abuse incidents and improved the overall safety of store environments.
Sonya Adams, VP of Mobility & Convenience Retail in the UK at bp, stressed the importance of these measures: “Safety comes first at bp; we are always looking at ways we can create a safer working environment for colleagues and a better retail experience for customers. We serve millions of customers every week with the vast majority of transactions being pleasant and positive. However, in line with the rest of the retail sector, we are seeing an increase in crime and abuse of our colleagues, and that’s unacceptable".
